Frequently Asked Questions
Everything you need to know about shopping with The Foldie UK.
How long does shipping take within the United Kingdom?
Standard delivery typically takes 2-4 business days. We also offer an express shipping option at checkout which delivers within 1-2 business days for orders placed before 2pm.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition with all tags attached to qualify for a full refund.
Do you offer international shipping outside of the UK?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
Are your products ethically sourced?
Absolutely. We pride ourselves on working only with manufacturers who adhere to strict fair labor practices and sustainable production methods.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive an email containing a tracking link so you can monitor your package's journey to your doorstep.